Salon Policy

I have dealt with trichotillomania for 16 years. I have been to a couple salons before, but it wasn’t until getting my hair done by Kate that I truly felt comfortable. I come to get my hair cut and colored and never feel embarrassed to be in the salon with my bald patches in all their glory. At previous salons, I would get my hair done in a back room, but I missed the feel and chatter of a salon. I was nervous the first time getting my hair done here, but the moment Kate took my hair down from my ponytail and started chatting with me like I was no different, I knew I would never go anywhere else. I wish I lived closer (I’m from Maryland) to go more often, but the 2.5 hours trip is always worth it. Aside from the comfort, the color Kate does is BOMB. She gets the perfect blond for me every time.

Everyone at Love And Hair Peace is so helpful and kind. It is so nice to have a salon I can go to where I know I won’t be judged because of my trichotillomania (hair picking). Instead, the staff at Love and Hair Peace always do a wonderful job with my hair and made sure I feel beautiful when I leave. You guys are awesome! Thank you!

Cassie and her staff are the best! I have been seeing Cassie, the owner , for many years and couldn’t be happier with my hair or the service she provides.. She has helped me so much with my hair issues.. I highly recommend this salon!!!!

I have suffered with trichotillomania since the age of 12, now 27 and still struggle every day. I have always felt embarrassed and ashamed to go to a salon or let anyone know what I struggle with. For years peoples’ first comment when meeting me would say that’s an interesting hair cut and I would be hurt every single time, but didn’t know what to say. At my consultation in August 2020, I broke down and was terrified because I hadn’t been to a salon in 7 years out of fear of judgment. Cassie immediately let me know me know that I was welcome there and would not be judged and they would help me feel beautiful again. It is now February and I am excited each time I get to go to the salon because I know I will walk away feeling empowered and beautiful. I have had the pleasure of Cassie, Ronnie, Kat, and Olivia all helping with my hair at various appointments. I am always greeted by Jess with a warm welcome and watch/listen to Kate work her magic on other clients. This is a salon that is truly accepting and cares deeply about their clients. I am working hard to overcome my battles and cannot recommend Love and Hair Peace enough for any others struggling with hair loss. You will be accepted here.

Cassie the owner was very informative and made me feel completely comfortable in her consultation, so I made the choice at that point to order my extensions. They came in a week later and Cassie also put them in for me. They look 100% natural and I felt extremely confident leaving the salon with them in. I’ve gotten compliments and also my friends who know I got extensions say how the color matches perfectly to the rest of my hair. I feel so much more confident now. Can’t say enough good things!

I can truly say that having Cassie in my life has improved my confidence tremendously! Although I previously felt compelled to always have a hat on or a hood up, or risk dwelling upon some sort of possible negative evaluation, or I no longer experience that kind of self-consciousness or preoccupation. Instead, I find myself better able to enjoy every moment because how I perceive my appearance is no longer dominated by what I wish I had. Seriously, Cassie & Love and Hair Peace rock!

When I met Cassie at age fifteen, I was at my wit’s end with my hair. My trichotillomania had rendered me helpless to cover up my bald spots and find a hairstyle fitting for a young teenage girl. I had tried everything in the book from therapy, to different haircuts, to hats even, but my case was hopeless, or so I thought. I will admit, I was still a skeptic when I first met Cassie. I thought she would only verify would I had already believed about hairstylists I had been to before; that they were all ignorant and hopelessly insensitive. I had heard all too often phrases like, “Do you know you have bald spots?” and “Wow, your hair is so damaged”. I had come to tremble at the thought of having to go to a new salon and attempt to explain my trich to yet another person, but Cassie changed everything for me.
From the moment we met she saw me for exactly who I was, a beautiful young girl who just wanted her confidence back, and that is exactly what she gave me. She made me feel completely comfortable in my own skin and never once made me feel like the condition of my hair was my fault. She stuck with me through every new kind of hairpiece and extensions, reminding me all the way of the progress I had made, and even if I had a setback, she supported me wholeheartedly. She made me feel beautiful with her knowledge of hair, and perhaps more importantly, her knowledge of my condition, which is more extensive than any other stylist to which I have ever been. The hair was always of terrific quality, but the experience may have even been better.
Cassie changed my life and is continuing to change my life today. I can’t imagine where I would be today without her. I am now a confident, young woman living in Pittsburgh for the majority of the year attending the University of Pittsburgh studying political science and economics. I work for the Teach for America organization giving underprivileged students the right to a quality level of education. Yet none of this would be possible if Cassie hadn’t given me the self-confidence to believe I could do
anything I wanted. Now, I am willing to step out in front of people without worrying about them staring at my hair or feeling I need to hide myself. I owe more to Cassie than she could possibly know and that may be what I like about her best. She sits with her clients for a few hours every couple months with a big smile on her face and a heart of gold, never really getting to see the results of her incredible work.So if you are wondering if working with Cassie is a good idea, like I did all those years ago, stop questioning and be confident that she will change your life because I can promise you she most certainly will..

Over the last several years I’ve had multiple issues with my hair resulting in a significant loss of volume. After researching for options for over a year, I was distraught at the lack of qualified professionals in the beauty industry. At the brink of my despair, I fortunately came in contact with Cassie. This was the beginning of a lift in my spirits, my self-confidence and my overall satisfaction with my appearance. Disliking the way I looked took an emotional toll on me and the frustration of dealing with people that are not qualified in specialized hair repair left me feeling helpless. Cassie has enabled me to feel and look better than I have in years. Additionally, Cassie is genuinely a wonderful person. She is kind hearted and cares about the well-being of her clients. She takes time with every client to understand the individual need and the best possible options. I have now been Cassie’s client for over two years and she continues to impress me with her dedication, patience and knowledge.

Cassie always does an amazing job with my hair extensions. She is very caring and gentle when she installs them, and my hair always looks fantastic after she is done. I fly across the country to have Cassie do my hair because she always does such a wonderful job, and I am always extremely happy with the results!